Shipping Policy

Processing Time: Orders are typically processed within 1-3 business days.
Shipping Rates and Delivery: Shipping rates are calculated at checkout based on the destination and chosen delivery speed. Estimated delivery times are 2-5 business days within the UK. International shipping times vary.
International Shipping: We offer international shipping, with rates and any applicable duties calculated at checkout. Please note that customs or import fees are the responsibility of the customer.

Eligibility for Returns: Returns are accepted within 14 days of receipt for unused, unopened items in their original condition. Custom or personalized items may not be eligible for return.
Return Process: Contact customer service within 14 days of receiving your order to initiate a return. We will provide instructions, including the return address.
Refunds: Once we receive and inspect the returned items, refunds are issued to the original payment method within 5-7 business days. Original shipping fees are non-refundable.
Exchanges: If you need a different size or item, contact us to process an exchange.
Faulty Items: If an item is faulty, please contact us immediately with details and photos of the issue for a replacement or refund.

Contact Us
For questions, please contact our customer service team at Telephone: +44 7715632162